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We're Here When You Need Us Most

Whether it's a question, a claim, or an emergency: our team is ready to support you every step of the way.

Backed by Licensed Carriers

We work with El Salvador's leading insurance companies so you always get the best coverage.

Sostengo
Quálitas
Asesuisa
SISA
ASSA
MAPFRE
ACSA
Atlántida
Seguros Azul
Panamerican

24/7 Emergency Numbers

Need immediate help? Contact the assistance line for your insurance carrier.

Insurance Carriers: El Salvador

Public Emergency: El Salvador

How to React in an Emergency

Stay calm and make sure everyone is safe
Call public emergency services if needed
Protect the area to avoid further risk

Turn on hazard lights, move your car to the side, leave building & block entrance.

Contact the insurer's emergency line

Call the assistance number linked to your policy as soon as possible.

Provide key information

Policy number, full name, contact number, location, description of what happened.

Document the situation

If safe, take photos of damages and note the most important details.

Do NOT admit fault or make agreements on the spot

Stick to the facts and wait for assistance or authorities.

Contact Sostengo

We'll support you during the claims process.

Keep all documents and receipts

Save reports, forms, photos, invoices, medical documents.

Follow the instructions for your claim

Complete forms and provide documents promptly to avoid delays.

We Stand By Your Side During Claims

Filing a claim can be stressful. We make it easier and faster.

1

Contact Us

Reach out to Sostengo or your carrier's emergency line immediately after an incident.

2

File Your Claim

We guide you through paperwork and documentation so nothing gets missed.

3

Get Resolved

We follow up with your insurer until your claim is fully resolved and paid.

Sostengo Quálitas Asesuisa SISA ASSA MAPFRE ACSA Atlántida Panamerican Seguros Azul

Talk to a Real Person

Our team is available to support you.

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